ACCESSIBILITY

This website is run by De Montfort Hall. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’re also making the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is
We know some parts of this website aren’t fully accessible:

• navigating using just a keyboard can be difficult in some areas
• you can’t modify the line height or spacing of text
• when zoomed in and selecting the menu, you cannot see all the menu items
• the ticket booking functionality has some accessibility issues, which we are aware of and working to fix by September 2020.

What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Email dmh-office@leicester.gov.uk
• Tel: 0116 233 3111

We’ll consider your request and get back to you as soon as we can.

At the bottom of every page there is a link to a contact form and our contact details.

Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact De Montfort Hall at dmh-office@leicester.gov.uk.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility
Leicester City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content
The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations
The cookie control functionality has a number of issues out of our control. We will continue to try and make improvements to this functionality.

There are some examples of “Link text used for multiple different destinations” under 2.4.4 Link Purpose (In Context). We are working to fix these.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents
We have tried to make the few PDF documents we have, accessible. If you have any problems using these documents, please let us know.

How we test this website
This website is crawled and tested by our automated monitoring system every 7 days.

The Leicester City Council Web Management Team perform testing as required and De Montfort Hall will act upon user feedback when we receive it.

What we’re doing to improve accessibility
We are continually working to make improvements to this website and plan to start doing real user testing in the future.

This statement was prepared on 09/07/2020 by the Web Management Team.  
It was last updated on 09/07/2020.